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Friends and Family Test

Friends and Family Test in General Practice 

 

Have you had any recent contact with the practice, either by telephone or in person?

Please feel free to leave your feedback at any time either by coming into the practice and filling out a paper survey or using our tablet app or by clicking on the link below.

http://www.makeusbetter.net/fft/brooklandsMP/

We will publish the results of the survey each month on the website and in the practice.

We would like to thank you in advance for your comments as they all help us improve our service to you.

OUR LATEST FEEDBACK

AUGUST 2018

“I visited Dr Vlies for the first time today what an amazing, kind and caring doctor. She spent a lot of time with me and was so understanding. Also the receptionist was very kind and helpful going out of her way to help”

“I have been a patient at the practice for the last 16 years. I am looked upon as a patient who is clearly special when I have an appointment. Nothing is too much trouble. The doctors and staff are very kind and caring. I would recommend the practice to anyone and everyone”

 

MAY 2018

“The staff are the best I have ever been to and they look after me, I just want to say thank you”

“The best doctors and receptionists in Sale and Wythenshawe”

“Doctors and reception are very helpful, my favourite doctor is Dr Hough she has been very helpful for my last 3 visits. Ten out of ten”

“We always manage to get an appointment, every doctor we see is excellent but I give ten out of ten to Dr Patel and Yvonne”

 

FEBRUARY 2018

“Always treated with care and respect and listened too, feel really blessed to be a patient at this excellent practice. Thank you”

“Always manage to fit me in always Yvonne is very good”

 

JANUARY 2018

“Every time I come for my appointment there is always a delay, but in future I will come just on time”

We are sorry that you have experienced delays before your appointments, we are always striving to keep things running on time, but unfortunately we do sometimes experience unpredictable delays, when this is the case we will do our best to keep patients informed and offer an alternative GP if available.

“Friendly compassionate staff, excellent treatments, Dr Harrison is great.

“Staff are polite and friendly, I feel listened to and cared for”

 

 

 

 

 

 



 
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